隐私政策

This policy referred to below applies to Nerwo and you, the user of Nerwo.

1. Mocca Network LTD. (UK) , is the website https://nerwo.co Publisher and operator of , hereinafter referred to as "Nerwo". The use of first-person pronouns (we, our, etc.) in this policy refers to Nerwo's business entity. In addition, when the term "this site" is used, it refers to nerwo.co and its related affiliated sites
2. You, a Nerwo user – – because you are Nerwo users, so "you" and other second-person pronouns (such as "your" and "your") mentioned in this policy below refer to Nerwo You as a user.

This Privacy Policy describes how we use your information when you register on this site, subscribe to services, purchase products, or otherwise use our online services. This policy does not cover information collected from other third-party websites.

revision policy

We reserve the right to modify, amend or amend this policy, our other policies and agreements at any time. You should periodically check for any revisions to this policy by revisiting this web page, using the "refresh" button on your browser. You should note the date this policy was last revised. If you click the "Refresh" button on your browser and the "Last Modified" date remains the same, it can be assumed that nothing has changed. A change in the "Last Modified" date indicates that this policy has been updated or edited, and the updated or edited version supersedes any previous version immediately after posting.

Browsers, operators, CDNs, and other organizations or individuals may cache our pages for bandwidth saving or other reasons. In this case, you should refresh the cache yourself, or visit our website at Pages on GitHub Pages to check the latest terms and conditions. If the content of the page due to caching does not match the actual one, GitHub Pages prevail.

Collection and use of personal information

Personal information is data that can be used to identify or contact a specific individual. Anytime you are with Nerwo or Nerwo Contacting affiliated companies may ask you to provide personal information. Nerwo and its affiliates may share such personal information and use it in accordance with this Privacy Policy. Nerwo and its affiliates may also combine this information with other information to provide and improve our products, services, content and advertising. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, or respond to any questions you may have. out of Nerwo Due to the particularity of the services provided and the need to protect the privacy of subscribers, we allow subscribers not to provide real information, but we may still submit such information to the anti-fraud database for detection, and may require subscribers to modify obvious fraudulent information to comply with security and compliance requirements.

The following provide some examples of the types of personal information that Nerwo may collect and how we use such information:

What information we collect

1. When you create a Nerwo When creating an account, we may collect email address, IP address, your name, mailing address, phone number, contact preferences, etc.
2. When you use Nerwo When purchasing products, services or subscriptions, we may collect connection information, such as IP address, connection time, connection port, traffic type and characteristics, etc.
3. In some cases, if you apply for Nerwo For educational offers, we will likely ask you to submit government-issued identification or school information, but only in very limited circumstances.

How we use your personal information

1. Using the personal information we collect, we will be able to notify you Nerwo Changes and updates to our products, services or subscriptions, and may also notify you of special offers and promotions. If you do not wish to receive this information, you may opt-out from our email list, but you will still receive basic information related to your account.
2. We also use personal information to help us create, develop, operate and improve Nerwo products, services, content and advertising.
3. Submit your personal information in an encrypted and non-retrievable form to a fraud prevention database to compare your information to prevent fraud, abuse and chargebacks.
4. We may use your information to confirm your identity, such as eligibility for educational discounts.
5. From time to time, we may use personal information to send important notices, such as information about purchases and changes to our terms, conditions and policies. Since this information is important to you and Communication between Nerwo is essential and you cannot refuse to receive such information.
6. We also use personal information for internal purposes such as auditing, data analysis and research to improve Nerwo's products, services and communications with customers.
7. If you participate in Nerwo We will also use the information you provide to administer sweepstakes and other similar promotions.

Collection and use of non-personal information

We also collect data that by itself cannot be directly linked to any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.

1. We collect information such as language, zip code, area code, unique device identifier, referrer URL, geographic location, and users using Nerwo Information such as the time zone where the product is located, so that we can better understand customer behavior and improve our products, services and advertising.
2. We may collect customers on our website, Nerwo Services, clients, and related usage information in our other services are aggregated to help us provide more useful information to our customers and understand which parts of our website and services customers are interested in, such as page Dwell time and click heat maps, etc. Aggregated Data is considered Non-Personal Information for the purposes of this Privacy Policy.
3. We may collect and store details about how you use our services, including search queries, DNS parse. Such information may be used to improve our products and services. Usually this information does not refer to your IP address.

If we combine non-personal information with personal information, such information will be treated as personal information for the duration of the combination.

Cookies and other technologies

Nerwo Our websites, online services, interactive applications, emails and advertisements may use "cookies" and other technologies such as pixel tags and web beacons, HTML 5 Fingerprints etc. These technologies help us better understand user behavior, tell us which parts of our site people visit, and measure and improve the effectiveness of advertisements and web searches. we will pass Information collected by cookies and other technologies is considered non-personal information. However, if local law treats the Internet Protocol (IP) address or similar identifiers are considered personal information, we also treat such identifiers as personal information. Also, for purposes of this Privacy Policy, where non-personal information is combined with personal information, we treat the combined information as personal information.

We use Cookies to store Session Information, which includes your "login status", is not considered "personal information" under this privacy policy, because others cannot use this information to restore any of your personal data.

Nerwo will not disclose any of your personal information to our partners using cookie technology.

Like most Internet services, we automatically collect certain information and store it in log files. Such information includes Internet Protocol (IP) Addresses, browser type and language, Internet service provider (ISP), referring/exit sites and application software, operating system, date/time stamp and clickstream data > We use this information to understand and analyze trends, administer the site , to understand user behavior on the Site, to improve our products and services, and to gather demographic information about our user base as a whole. Nerwo Such information may be used for our marketing and advertising services.

Nerwo may use any traffic analysis technology to analyze, inspect and intercept all traffic passing through Nerwo Network traffic, to avoid copyright issues/illegal information that may cause Nerwo Compromised content; such content does not contain your personal information (such as credit card information).

Disclosure to third parties

Sometimes Nerwo will provide products and services to cooperate with Nerwo or help Nerwo Provide certain personal information to strategic partners for customer marketing. For example, when you request Nerwo When Subscriber Benefits are attached to a subscription, we may ask you to provide relevant information to create and activate the subscription. In order to provide relevant services. If you are approved to use the Services, your account is subject to Privacy policies of Nerwo and related additional service providers. Nerwo Personal information will only be shared with third parties for the purpose of providing or improving our products, services and advertising, and anti-fraud/abuse; personal information will not be shared with third parties for their marketing purposes.

government request

Nerwo receives a variety of legal process requests requiring us to provide information or take action. Nerwo Reviews are conducted to ensure that these requests have a valid legal basis. If the request complies with legal requirements, we will respond to the request by providing the limited data possible. We may challenge or deny a request if it lacks a valid legal basis, or if we determine that the request is unclear, inappropriate or overly broad.

We have never planted "backdoors" or other access channels into our services or systems, nor have we ever allowed any government to directly access Nerwo's servers

Government requests that Nerwo may receive include:

1. Account retention requests in accordance with local laws and regulations, allowing law enforcement and government agencies to request that Nerwo retain users Content in the Nerwo account. Nerwo shall acquire user Nerwo as required A one-time copy of the account is kept for 90 days.
2. National security order from local government
3. Account restriction/deletion requests from law enforcement. this may require Nerwo restricts or deletes a user's account. Nerwo Law enforcement is required to provide relevant court orders or papers to prove that users will be charged with evidence in their accounts.
4. Account requests related to storage in the data center.
5. Requests based on financial identifiers such as credit card data. For example, credit cards have been fraudulently used to purchase Nerwo product or service. These requests typically seek details of transactions that appear to be fraudulent.

service provider

Nerwo With companies that provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer surveys or satisfaction surveys personal information. These companies are obligated to protect your information and may be located at Any location where Nerwo operates.

other

In accordance with laws, legal process, litigation and/or requests by public authorities and government authorities inside or outside your country of residence, Nerwo It may be necessary to disclose your personal information. We may also disclose information about you if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer all personal information we collect to the relevant third party.

Protection of Personal Information

Nerwo takes the security of your personal information very seriously. Nerwo online services such as Mocca Account Sign in) will use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. in Nerwo When storing your personal data, we use computer systems with limited access, deployed in facilities protected by mathematical algorithm encryption and/or physical security measures that are impossible to break in a short period of time with modern computer systems middle. Nerwo Data is stored in encrypted form, even when we use third-party storage.

When you use certain Nerwo When you subscribe to products, services, or post on forums, chat rooms, or social networking services, the personal information and content you share will be seen by other users, who may read, collect, or use your personal information. You are solely responsible for the personal information you decide to share or submit in the circumstances described above. For example, if you post your name and email address in a forum post, that information is public. Please be careful when using such features.

If you log into your personal account on any third-party device and do not log out and clear the access key, they may view your personal information. Some organizations or businesses provide devices that run compliance software in a highly privileged manner, which may also collect Information about Nerwo products, services or subscriptions. Using Nerwo on an unsecured device Products, services or subscriptions may also result in unauthorized access, downloading and/or storage of your personal information.

Integrity and Retention of Personal Information

Nerwo Provide some convenient ways for you to update your personal information to ensure that your personal information is accurate, complete and updated in time. You can also ask our support staff to update your information.

Nerwo retains your personal information and revision history for as long as the purposes described in this Privacy Policy are achieved, unless a longer storage period is required by law or regulation.

After Nerwo shares your personal information with third parties for security and anti-fraud/anti-abuse purposes, the retention period is determined by the third party.

personal information

You can visit https://nerwo.co Help us keep your contact details and preferences accurate, complete and up to date by logging into your account. For other personal information we hold, we will provide you with access for any purpose, including to request that we correct the data if it is inaccurate, or when required by law or for a legitimate business purpose Nerwo Such data will be deleted if there is no right to retain it. We reserve the right to refuse to process requests that are frivolous/twisting, those that compromise the privacy of others, requests that are extremely unrealistic, and requests that do not require access to information under local law. Requests to access, correct or delete information may be submitted through a Support Request.

If you wish to no longer store personal information in Nerwo, you can do so via a ticket in the admin portal or by sending an email to [email protected] to request deletion of your data and we will respond as soon as we receive the request. A data deletion request can be revoked within 7 days of making it. 14 days after receipt of the request we will Delete your personal data within days. After data deletion, some irreversibly processed data may still be stored to prevent fraud and misuse. You will also not be able to use your previous email address again to sign up for a new Nerwo account.

Third Party Sites and Services

Nerwo Our website, products, services or subscriptions may contain links to websites, services or products of third parties. Our website, products, services or subscriptions may also use the services of third parties – for example, Google Public font library.

Information collected by third parties, which may contain location data or contact information, etc., must comply with the third party's regulations on privacy. We want you to understand the privacy practices of these third parties.

If you request Nerwo in Nerwo Partners and/or third parties create products, services or subscriptions, we will provide your personal information for necessary purposes. When you request to cancel these products, services or subscriptions, we will immediately stop providing this information, and the third-party service provider's retention period of this information is determined in accordance with their privacy policies.

international users

As described in this Privacy Policy, all information you provide may be transmitted to or accessed by our entities located around the world. As a global company, Nerwo has multiple legal entities in different jurisdictions that will be responsible for the personal information they collect, and Nerwo Inc. Such personal information will be processed on behalf of these entities.

When transferring data of users in different regions to Nerwo, Inc. When using data centers, we undertake to transmit and store data in a legally compliant manner.

Companywide Commitment to Your Privacy

To ensure the security of your personal information, we have communicated the company's privacy and security guidelines to all Nerwo employees and strictly enforced privacy protection measures within the company.

Private issues

If you are interested in Nerwo If you have any questions or concerns about our privacy policy or data processing, or would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always pass Nerwo Admin Portal support system Contact us, or contact us by email, you can use Nerwo's PGP Keys are used to encrypt the private information involved in these contents to ensure that only Nerwo can access the information correctly.

All such communications are investigated and, where appropriate, responded to as soon as possible. If you are not satisfied with the response you have received, you may refer your complaint to the relevant supervisory authority in your jurisdiction. We will endeavor to provide you with information about relevant complaint avenues that may apply to your situation if you request it from us.

Nerwo may update its Privacy Policy at any time. If we make material changes to our Privacy Policy, we will post a notice and the updated Privacy Policy on our company website.

Nerwo Inc. Shelton Street, Covent Garden, London, UK WC2H-9JQ